Installation

Our skilled team of engineers will provide you and your home with a quality, precise and stress-free installation process. Our engineers are HETAS registered, installing to UK regulation and Home Insurance requirements and what's more, each installation comes with a 1 Year Workmanship Guarantee and our stoves come with their own manufactures warranty (up to 5 years). All our engineers carry identification for your peace of mind.

SURVEY

One of our engineers will start by carrying out a free, no obligation site survey at a time to suit you. At the survey they will discuss any requirements you may have taking into account style and budget. Not only do we provide straight forward stove installations, We can also create false chimney breasts and provide bespoke stone fireplaces and hearths made to your design.

QUOTE

You will receive a detailed estimate from us via email within 4-5 days and our dedicated customer service team will also be on hand at this stage to answer any queries you may have. Once you are happy we can proceed with the installation.

Installation

Our team of engineers will work with the utmost respect in your home and will always aim to keep disruptions to a minimum. We will also make sure that you are kept updated as the job proceeds so you are fully involved with the process.

Aftercare

Once your stove is installed you will receive a HETAS certificate of compliance and your engineer will complete a full hand over and answer any questions you may have. We can offer an ongoing service package and chimney sweep service if required.

FAQs

Can I install a wood burning or multi fuel stove myself?

By law the installation of all wood burners and multi fuel stoves requires that you notify your local Building Control Officer so that they can ensure that it complies with local Building Regulations. Your local authority will need to inspect the installation at a cost to you. If an appliance is not fitted correctly the potential for death from smoke inhalation or Carbon Monoxide Poisoning are extremely high.

What is the difference between a multi fuel stove and a wood burner?

A wood burning stove is usually built without a fixed grate, when the wood burns the ashes are collected and when the fire needs more fuel, fresh logs are placed on top. logs combust more effectively and evenly when resting on a bed of ashes, which gives you maximum efficiency and heat output from your wood burning stove. Multi-fuel appliances have a raised grate with moving bars or a central riddling grate and ashpan, you can burn wood, smokeless fuel and coal. The ash is contained in an ashpan below the grate to enable safe removal and maintain effective combustion conditions.

What is a HETAS certificate and why do I need one?

Hetas registration is a certificate for stove installations similar to Gas Safe and gas fire installations. This ensures that works carried out are to a good standard are safe and meet current building regulations. All our engineers are HETAS engineers registered. Upon completion of the installation we will HETAS register the works and complete a safety notice plate, this details the fire and chimney used. This certificate and plate could be requested by your local planning inspector or your building insurance, proof of a HETAS installation could also be required when you sell your home.